Returns & Exchanges
We want you and your pup to be 100% satisfied with your Sassy Woof gear, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Please ensure products are free of pet hair and dirt to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Refund or Exchange
After our team inspects the returned items, we will process your refund or ship out your new exchange size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing